Stream FAQ

Moscow Ballet will not be touring this season. Instead, celebrate the tradition with Moscow Ballet’s Great Russian Nutcracker digital stream from the safety of your own home!  

Buy Your Digital Ticket

One ticket per household! That ticket will allow you to watch the performance as many times as you like between December 19 at 8 p.m. ET and January 1 11:59 p.m. ET. Feel free to buy more tickets if you would like to gift the stream to someone else!

The stream will take place on Marquee TV
After you have purchased your ticket you will receive a confirmation email that will include:

  • 1. Your unique code for Marquee TV

  • 2. Link to create an account at Marquee.tv

  • 3. Enter your code when prompted

  • 4. Find it in your Library and enjoy!
    Watch Moscow Ballet's Great Russian Nutcracker Christmas Stream from your Marquee TV Library


Video will be accessible in your
Marquee TV account at 8 p.m. EST on December 19, 2020 and will remain available until 11:59 p.m. EST January 1, 2021.

Need your code resent? Just email us at [email protected].

You will be able to cast from the internet to your tv or watch from any of the MarqueeTV apps*: Roku, Fire TV, Android TV, Apple TV, Samsung (coming soon), iOS, and Android Mobile. For more information, see MarqueeTV's help page.

*Not all apps available in all countries. 

The Zoom Meet and Greet will be held on December 19, 2020 at 7:30 EST. This is 30 minutes before the stream is available. A Moscow Ballet artist will join the Meet and Greet and answer any questions that you pose using the chat function.

The link and password for the Zoom Meet and Greet will be emailed to you on December 14 and again on the morning of the event.

Still can’t find it? (check your spam!) Then email your Name, Email Address, Phone Number and Website you purchased from to [email protected], and we will resend the links!

No Problem! If you lost your confirmation email or password, please email [email protected] with your Full Name, Email Address, Phone Number and Website you purchased from. We will send an email back with everything you need to access your video!

Login to your Marquee TV account anytime from December 19-January 1, 2021 and you’ll have access. Enjoy the show!

Each purchase is valid for one family. The unique code you received will give only you access to the stream that you purchased. Think of this as a theater ticket. You cannot use your ticket to let yourself and your friend into the show!

Unfortunately, we can't reschedule the Meet and Greet. It will be held at 7:30PM EST on December 19, 2020. While we cannot issue refunds, if you miss it and would like access after the performance, please email [email protected] with your Name, Email Address, Phone Number and Website you purchased from and we will email you a link to the recorded Meet and Greet. 

Merchandise will be shipped directly to you from Talmi Entertainment Headquarters. We will ship to the address you entered when you made your initial purchase. Please allow two weeks for your merchandise to arrive.

Haven't ordered yet? Visit www.nutcracker.com/store to purchase your Moscow Ballet exclusive souvenir!

If you have not received your merchandise 2 weeks after ordering, please email [email protected] with your Name, Email Address, Shipping Address, Items Purchased and Where you purchased them from. A team member will reply with shipping updates. 

Please email [email protected] and we’ll get right back to you!